Communication Expert Shares Three-Step Strategy to Politely Interrupt Dominating Speakers

In professional and social settings, navigating conversations where one person monopolizes the dialogue can be challenging. Global communications expert Jessica Chen offers a practical, respectful solution in her new book "Smart, Not Loud: How to Get Noticed at Work for All the Right Reasons."

Chen advises that interrupting should not be viewed as impolite, especially when one has valuable input. “Your thoughts are just as valued as everyone else’s,” she emphasizes.

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Her three-step method begins with adjusting your mindset. Recognizing that participation is essential helps reframe the idea of interrupting as a necessary contribution rather than a breach of etiquette.

Next, Chen recommends starting with the speaker’s name. “Our brain lights up when we hear our name,” she notes. This cue naturally shifts the flow of conversation and encourages a pause.

The third step is to acknowledge and redirect. By referencing the speaker’s point and transitioning to one’s own, participants can maintain a collaborative tone. For instance: “Jennifer, I heard what you said about the client’s concern, and it made me think about the approach we used with another client…”

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If the speaker continues to dominate, Chen suggests being direct while maintaining respect. Examples include: “Sam, I appreciate your thoughts, but I’d like to make sure others have a chance to weigh in as well right now.”